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  5. Only 2 weeks left! Register now for Luxury Real Estate and Design Summit New York Open to all readers
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  1. Two silent killers of luxury
  2. Webinar Feb. 21: McLaren, Vista and Fraser Yachts to talk cars, jets and yachts
  3. Engagement through experiences key for success, Asian Racing Conference hears
  4. London tops rankings of world’s most intelligent cities: report
  5. Canada’s Joseph Ribkoff pivots from wholesale-driven fashion biz to balanced omnichannel model 
  6. The best and brightest in luxury marketing will meet April 17 in New York. Join them!
  7. 5 ways to optimize your resume for AI tools that recruiters use
  8. 4 Weeks Left! Register Now for Luxury Marketing Summit New York April 17
  9. 4 tech trends transforming luxury marketing in 2026 and beyond 
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AI adoption is not a technology problem – it’s a workflow issue

March 11, 2026

AI is becoming an increasingly key tool in customer service for luxury businesses worldwide. Image credit: Lurii Motov, Shutterstock AI is becoming an increasingly key tool in customer service for luxury businesses worldwide. Image credit: Lurii Motov, Shutterstock

 

By Drew Thompson

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NEW INTELLIGENCE

MOST READ
  1. Two silent killers of luxury
  2. Webinar Feb. 21: McLaren, Vista and Fraser Yachts to talk cars, jets and yachts
  3. Engagement through experiences key for success, Asian Racing Conference hears
  4. London tops rankings of world’s most intelligent cities: report
  5. Canada’s Joseph Ribkoff pivots from wholesale-driven fashion biz to balanced omnichannel model 
  6. The best and brightest in luxury marketing will meet April 17 in New York. Join them!
  7. 5 ways to optimize your resume for AI tools that recruiters use
  8. 4 Weeks Left! Register Now for Luxury Marketing Summit New York April 17
  9. 4 tech trends transforming luxury marketing in 2026 and beyond 
  10. Why off-market listings are not good for most sellers, buyers, agents and brokerages


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