Luxury Marketer
  1. Longevity is the breakout trend in luxury real estate: report
  2. Market report: Brazil develops sophisticated luxury ecosystem in new phase of structural expansion
  3. AI transforming marketing, but not as much CMO function: report
  4. Natural diamonds, with Gen Z stamp of approval, roar back to growth in US: report
  5. Sportswear to overtake wider apparel and footwear global market growth by 2030
  6. London, New York and Singapore top cities for capital, talent and decision-making
  7. Investors continuing push toward luxury, leisure assets in hospitality: report
  8. Bidding war era over in US real estate
  9. Positive auction results building momentum ahead of Art Basel
  10. Are luxury brands walking away from aspirational consumers?
  1. Market report: Brazil develops sophisticated luxury ecosystem in new phase of structural expansion
  2. Longevity is the breakout trend in luxury real estate: report
  3. Global superyacht industry turns into $62B economic force with influence beyond tourism: report
  4. How to own your market
  5. AI transforming marketing, but not as much CMO function: report
  6. Natural diamonds, with Gen Z stamp of approval, roar back to growth in US: report
  7. How AI shopping can quietly erode brand loyalty – and what it means for luxury 
  8. Global house price growth continues to accelerate
  9. Hermès blows past revenue, net profit expectations for 2023, showing continued global desirability in product range
  10. Hong Kong overtakes Switzerland for first time as world’s largest cross-border wealth hub: report
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Columns

AI adoption is not a technology problem – it’s a workflow issue

March 11, 2026

AI is becoming an increasingly key tool in customer service for luxury businesses worldwide. Image credit: Lurii Motov, Shutterstock AI is becoming an increasingly key tool in customer service for luxury businesses worldwide. Image credit: Lurii Motov, Shutterstock

 

By Drew Thompson

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NEW INTELLIGENCE

MOST READ
  1. Market report: Brazil develops sophisticated luxury ecosystem in new phase of structural expansion
  2. Longevity is the breakout trend in luxury real estate: report
  3. Global superyacht industry turns into $62B economic force with influence beyond tourism: report
  4. How to own your market
  5. AI transforming marketing, but not as much CMO function: report
  6. Natural diamonds, with Gen Z stamp of approval, roar back to growth in US: report
  7. How AI shopping can quietly erode brand loyalty – and what it means for luxury 
  8. Global house price growth continues to accelerate
  9. Hermès blows past revenue, net profit expectations for 2023, showing continued global desirability in product range
  10. Hong Kong overtakes Switzerland for first time as world’s largest cross-border wealth hub: report


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RECENT INTELLIGENCE
Longevity is the breakout trend in luxury real estate: report
June 15, 2026
Market report: Brazil develops sophisticated luxury ecosystem in new phase of structural expansion
June 15, 2026
AI transforming marketing, but not as much CMO function: report
June 15, 2026

Sportswear to overtake wider apparel and footwear global market growth by 2030
June 12, 2026
London, New York and Singapore top cities for capital, talent and decision-making
June 12, 2026
Investors continuing push toward luxury, leisure assets in hospitality: report
June 11, 2026