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Comment

Craftsmanship and métier

Recruiting talent for retail, frontline and managerial positions lumber luxury brand growth

July 17, 2025

The store experience is the last mile of luxury, with frontline and floor staff playing as much a role as merchandise, display and ambience in driving visits and repeat business The store experience is the last mile of luxury, with frontline and floor staff playing as much a role as merchandise, display and ambience in driving visits and repeat business

 

By Mickey Alam Khan

Recruiting talent for retail, frontline and managerial positions is becoming a key worry for luxury brands even as the business grapples with slowing sales worldwide due to geopolitical and economic pressures.

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