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Retail

Tech’s integration is the luxury boutique’s future: Bain, Comité Colbert

September 27, 2023

Touch and feel was the most important consideration why luxury customers choose to shop in a physical boutique. Source: Comité Colbert and Bain & Company consumer survey (June 2023) Touch and feel was the most important consideration why luxury customers choose to shop in a physical boutique. Source: Comité Colbert and Bain & Company consumer survey (June 2023)

 

By Staff reports

The accelerated adoption of new technologies in the luxury sector has continued, with increasingly sophisticated use cases for the most mature technologies – notably radio frequency identification and artificial intelligence – and a steady flow of experiments to enhance customer engagement such as augmented or virtual reality and NFTs.

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NEW INTELLIGENCE

MOST READ
  1. Future of luxury goods is AI-powered transformation: report
  2. New episode of Luxury Stance Podcast: What the ultra-wealthy – 0.01 percent – want out of luxury hospitality
  3. Luxury fashion sector needs to reinvent amidst widespread global slowdown
  4. Future of refrigeration in the luxury home – and what consumers are telling brands
  5. Luxury brands neglecting cultural venues where more UHNWIs are spending time: report
  6. Sustainability, hyperpersonalization to disrupt luxury travel industry: report
  7. Webinar Oct. 9: Why AI is key to luxury's future
  8. Access no longer the new scarcity for global wealthy: report
  9. Luxury Roundtable launches Luxury Marketer, a global intelligence, analysis and news source for luxury professionals across sectors 
  10. Report: US luxury retail expansion to continue unabated


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