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  1. More generations, more pressure in beauty and cosmetics market: report
  2. Global superyacht industry turns into $62B economic force with influence beyond tourism: report
  3. Human-led hospitality – critical driver of workplace performance in every sector – being overlooked: report
  4. Personal luxury goods sector to grow ~2.5pc in 2026, down from anticipated 4-5pc: research
  5. Nearly two-thirds of Europeans trying to reduce consumption over financial concerns: report
  6. How to redefine retail stores as AI, convenience and shifting spending power shape behavior: report
  7. 3 questions every luxury brand founder must answer before year two
  8. Why luxury brands are monetizing proximity — and risking symbolic dilution in the process
  9. AI reshaping jobs faster than firms reshaping work: report
  10. Gstaad tops list of most expensive holiday property markets in Europe’s Alpine region
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Retail

Tech’s integration is the luxury boutique’s future: Bain, Comité Colbert

September 27, 2023

Touch and feel was the most important consideration why luxury customers choose to shop in a physical boutique. Source: Comité Colbert and Bain & Company consumer survey (June 2023) Touch and feel was the most important consideration why luxury customers choose to shop in a physical boutique. Source: Comité Colbert and Bain & Company consumer survey (June 2023)

 

By Staff reports

The accelerated adoption of new technologies in the luxury sector has continued, with increasingly sophisticated use cases for the most mature technologies – notably radio frequency identification and artificial intelligence – and a steady flow of experiments to enhance customer engagement such as augmented or virtual reality and NFTs.

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NEW INTELLIGENCE

MOST READ
  1. More generations, more pressure in beauty and cosmetics market: report
  2. Global superyacht industry turns into $62B economic force with influence beyond tourism: report
  3. Human-led hospitality – critical driver of workplace performance in every sector – being overlooked: report
  4. Personal luxury goods sector to grow ~2.5pc in 2026, down from anticipated 4-5pc: research
  5. Nearly two-thirds of Europeans trying to reduce consumption over financial concerns: report
  6. How to redefine retail stores as AI, convenience and shifting spending power shape behavior: report
  7. 3 questions every luxury brand founder must answer before year two
  8. Why luxury brands are monetizing proximity — and risking symbolic dilution in the process
  9. AI reshaping jobs faster than firms reshaping work: report
  10. Gstaad tops list of most expensive holiday property markets in Europe’s Alpine region


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