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  1. What does Gen Z want from luxury? Take our survey and find out Open to all readers
  2. Global wealth creation, lifestyle trends and climate resilience reshaping prime property markets in Alps and beyond: report
  3. How to find authentic experts in a world of AI-generated content
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  5. Presentations + Photos + Sponsor Information from Luxury Roundtable and Luxury Marketer’s Luxury Real Estate and Design Summit 2026 October Open to all readers
  6. Bengaluru: Why India’s third luxury city has no luxury district Open to all readers
  7. Announcing Luxury Marketer’s Luxury Women Leaders to Watch 2027 Open to all readers
  8. Nearly 50pc of companies now generate value with AI: report
  9. Rise of experiential luxury in India Open to all readers
  10. Yachting: Sea of sameness?
  1. Announcing Luxury Marketer's Luxury Women Leaders to Watch 2027 
  2. What does Gen Z want from luxury? Take our survey and find out 
  3. How to find authentic experts in a world of AI-generated content
  4. Why you should attend the Luxury Marketing Summit May 13 
  5. AI engines replacing search as starting point for affluent travel research: report 
  6. Presentations + Photos + Sponsor Information from Luxury Roundtable and Luxury Marketer's Luxury Real Estate and Design Summit 2026 October 
  7. Global wealth creation, lifestyle trends and climate resilience reshaping prime property markets in Alps and beyond: report
  8. UAE still poised for growth in post-conflict era: report 
  9. Can luxury executives move faster without sacrificing judgment? 
  10. Canada’s Joseph Ribkoff pivots from wholesale-driven fashion biz to balanced omnichannel model 
Comment

Columns

Are you customer-obsessed? Here is why you should be

September 29, 2023

Every decision, action and process should be driven by a deep understanding of, and commitment to, meeting customer needs and exceeding their expectations. Image credit: Cover-More Every decision, action and process should be driven by a deep understanding of, and commitment to, meeting customer needs and exceeding their expectations. Image credit: Cover-More

 

By Robyn Rawlings

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NEW INTELLIGENCE

MOST READ
  1. Announcing Luxury Marketer's Luxury Women Leaders to Watch 2027 
  2. What does Gen Z want from luxury? Take our survey and find out 
  3. How to find authentic experts in a world of AI-generated content
  4. Why you should attend the Luxury Marketing Summit May 13 
  5. AI engines replacing search as starting point for affluent travel research: report 
  6. Presentations + Photos + Sponsor Information from Luxury Roundtable and Luxury Marketer's Luxury Real Estate and Design Summit 2026 October 
  7. Global wealth creation, lifestyle trends and climate resilience reshaping prime property markets in Alps and beyond: report
  8. UAE still poised for growth in post-conflict era: report 
  9. Can luxury executives move faster without sacrificing judgment? 
  10. Canada’s Joseph Ribkoff pivots from wholesale-driven fashion biz to balanced omnichannel model 


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