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  1. Personal luxury goods sector to grow ~2.5pc in 2026, down from anticipated 4-5pc: research
  2. Future of refrigeration in the luxury home – and what consumers are telling brands
  3. 49pc of current customer service jobs will be lost to AI by 2030: report
  4. Ferrari Luce: The mythology mistake that luxury brands keep making – and what it costs them Open to all readers
  5. Global family offices retain faith in AI and emerging markets, reducing exposure to US dollar, real estate in diversification: report
  6. Future of luxury goods is AI-powered transformation: report
  7. 41pc of materials in LVMH products, packaging now from recycled sources or eco-designed efforts
  8. Brands are failing to nail community in a fragmented market: report
  9. Gucci’s title partnership of Alpine Formula One team eyes younger, increasingly female global audience
  10. What are the new rules of true luxury? British luxury marketers expound
  1. Future of luxury goods is AI-powered transformation: report
  2. Future of refrigeration in the luxury home – and what consumers are telling brands
  3. New episode of Luxury Stance Podcast: What the ultra-wealthy – 0.01 percent – want out of luxury hospitality
  4. Luxury fashion sector needs to reinvent amidst widespread global slowdown
  5. How to structure your wealth for the next decade
  6. Is luxury losing its luster as US affluent consumers’ priorities shift?
  7. Engagement through experiences key for success, Asian Racing Conference hears
  8. Luxury Roundtable launches Luxury Marketer, a global intelligence, analysis and news source for luxury professionals across sectors 
  9. Access no longer the new scarcity for global wealthy: report
  10. Report: US luxury retail expansion to continue unabated
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Columns

Benefits of embracing the customer effort score

June 13, 2023

Reilly Nolan Reilly Nolan

 

By Reilly Nolan

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NEW INTELLIGENCE

MOST READ
  1. Future of luxury goods is AI-powered transformation: report
  2. Future of refrigeration in the luxury home – and what consumers are telling brands
  3. New episode of Luxury Stance Podcast: What the ultra-wealthy – 0.01 percent – want out of luxury hospitality
  4. Luxury fashion sector needs to reinvent amidst widespread global slowdown
  5. How to structure your wealth for the next decade
  6. Is luxury losing its luster as US affluent consumers’ priorities shift?
  7. Engagement through experiences key for success, Asian Racing Conference hears
  8. Luxury Roundtable launches Luxury Marketer, a global intelligence, analysis and news source for luxury professionals across sectors 
  9. Access no longer the new scarcity for global wealthy: report
  10. Report: US luxury retail expansion to continue unabated


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RECENT INTELLIGENCE
Personal luxury goods sector to grow ~2.5pc in 2026, down from anticipated 4-5pc: research
May 29, 2026
Future of refrigeration in the luxury home – and what consumers are telling brands
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Global family offices retain faith in AI and emerging markets, reducing exposure to US dollar, real estate in diversification: report
May 28, 2026
Future of luxury goods is AI-powered transformation: report
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