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Retail

Luxury Institute debuts new Relationship Mastery Index to address weakening brand-client ties

February 19, 2026

Trust and steady tenure within luxury is key for stable and successful client relationships. Image credit: Shutterstock, Iryna Inshyna Trust and steady tenure within luxury is key for stable and successful client relationships. Image credit: Shutterstock, Iryna Inshyna

 

By Luxury Marketer Intelligence

Leading market researcher Luxury Institute is tackling the problems of low productivity, high employee churn and disruption of valuable client relationships with the launch of its Relationship Mastery Index.

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NEW INTELLIGENCE

MOST READ
  1. Announcing Luxury Marketer's Luxury Women Leaders to Watch 2027 
  2. The Hyderabad Paradox: Where India’s fastest-growing luxury demand has run ahead of its infrastructure
  3. Questionable returns behavior becoming increasingly commonplace among US shoppers: report
  4. AI engines replacing search as starting point for affluent travel research: report 
  5. Call for nominations: Luxury Marketer's Luxury Women Leaders to Watch 2027 
  6. Headlines: LVMH, Gucci, metaverse, Farfetch, Aspen, Instagram, Chinese social media
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  9. In 2024, expect more of the same in China. Now is the time to optimize
  10. Death of the agency model – and what replaces it 


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