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Retail

Luxury Institute debuts new Relationship Mastery Index to address weakening brand-client ties

February 19, 2026

Trust and steady tenure within luxury is key for stable and successful client relationships. Image credit: Shutterstock, Iryna Inshyna Trust and steady tenure within luxury is key for stable and successful client relationships. Image credit: Shutterstock, Iryna Inshyna

 

By Luxury Marketer Intelligence

Leading market researcher Luxury Institute is tackling the problems of low productivity, high employee churn and disruption of valuable client relationships with the launch of its Relationship Mastery Index.

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NEW INTELLIGENCE

MOST READ
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  2. AI engines replacing search as starting point for affluent travel research: report 
  3. What is the future of work and the workplace? 
  4. Consumer trust in AI set to grow 15 percentage points by 2030: report
  5. Consumers in Middle East's GCC countries to up spend 50pc on beauty from 2025 to 2030: report
  6. British brokerage Savills to buy real estate bank Eastdil Secured for $1.1B
  7. How AI shopping can quietly erode brand loyalty – and what it means for luxury 
  8. Growth that works today is not always the growth that builds tomorrow
  9. US to remain world’s largest luxury market by sales, China among fastest growing through 2030: report
  10. Indian luxury needs new pitch: From Made in India to Owned by India


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