Retail
February 19, 2026
Trust and steady tenure within luxury is key for stable and successful client relationships. Image credit: Shutterstock, Iryna Inshyna
By Luxury Marketer Intelligence
Leading market researcher Luxury Institute is tackling the problems of low productivity, high employee churn and disruption of valuable client relationships with the launch of its Relationship Mastery Index.
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","iv":"1a0430f9feb9d7279e98072087547a47","s":"9126fdac656588b5"}
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