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Retail

Luxury Institute debuts new Relationship Mastery Index to address weakening brand-client ties

February 19, 2026

Trust and steady tenure within luxury is key for stable and successful client relationships. Image credit: Shutterstock, Iryna Inshyna Trust and steady tenure within luxury is key for stable and successful client relationships. Image credit: Shutterstock, Iryna Inshyna

 

By Luxury Marketer Intelligence

Leading market researcher Luxury Institute is tackling the problems of low productivity, high employee churn and disruption of valuable client relationships with the launch of its Relationship Mastery Index.

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NEW INTELLIGENCE

MOST READ
  1. Aimée Ann Lou embraces conscious couture with wholly sustainable luxury footwear across entire value chain
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  3. Argentina: Reopening of a sleeping giant for luxury
  4. Lessons for luxury brands from recent FTC action over beltmaker’s Made in USA claims
  5. Orient Express, targeting HNW, enters luxury cruising business with world’s largest sailing yacht
  6. Profiling a Luxury Icon: How the Rolls-Royce Ghost reflects the new approach to luxury
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  8. LVMH ramps up presence in media with Paris Match acquisition
  9. Why licensing in luxury and fashion maintains its allure
  10. Cartier owner Richemont H1 sales up 12pc to $10.9B amidst economic, geopolitical uncertainty


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