Luxury Marketer
  1. Why luxury brands must pay attention to the branded residences opportunity: report
  2. Argentina: Reopening of a sleeping giant for luxury
  3. More connected, data-led and performance approach to influence business travel: trends
  4. Hennessy, bowing to contemporary tastes, enters new spirits category in company-first
  5. How AI is redefining retail real estate: report
  6. Luxury housing market growth slows in key cities worldwide: report
  7. Ending Coty deal, Kering signs 50-year beauty license with L’Oréal for flagship Gucci brand
  8. LVMH unveils most ambitious global program yet to showcase nature, craft and culture of 46 maisons
  9. Luxury brands build demand. Associates build loyalty
  10. New challenge for brands: Cost of running AI at scale
  1. Luxury home prices up 9pc to highest Q3 level on record
  2. Rolls-Royce Americas CEO to headline Luxury Outlook Summit 2026 New York Jan. 14-15. Join us!
  3. 5 steps for leaders to unleash their team’s strengths
  4. Why 42pc of luxury brands are stuck in pilot purgatory
  5. Is luxury losing its luster as US affluent consumers’ priorities shift?
  6. 3 leadership qualities I find indispensable for success
  7. Bank returns now compete with yields on prime residential assets: report
  8. Global ultra-wealthy population reaches record high of 556,850 individuals: report
  9. LVMH ramps up presence in media with Paris Match acquisition
  10. How can agentic AI reshape real estate’s operating model?
Comment

Retail

Low consumer trust today is threat to repeat-purchase behavior: Forrester

June 27, 2023

Finding a product or service error or seeing a company saying or doing something that appears to contradict values that it or the consumer stands for leads Asian consumers to act. Respondents in the United States, Canada, Germany and Australia are more likely to say that they will do nothing if an issue arises than those in metro China, Hong Kong and metro India. Source: Forrester Research Finding a product or service error or seeing a company saying or doing something that appears to contradict values that it or the consumer stands for leads Asian consumers to act. Respondents in the United States, Canada, Germany and Australia are more likely to say that they will do nothing if an issue arises than those in metro China, Hong Kong and metro India. Source: Forrester Research

 

By Mickey Alam Khan

Trust is not abstract – it is specific and measurable. That is the chief conclusion of a new study on the state of global consumer trust from Forrester Research.

This content is accessible only to subscribers of Luxury Marketer. We would love for you to become a subscriber and enjoy the many benefits soon after. Please click here to enroll as a subscriber of Luxury Marketer. Already a subscriber?
 
NEW INTELLIGENCE

MOST READ
  1. Luxury home prices up 9pc to highest Q3 level on record
  2. Rolls-Royce Americas CEO to headline Luxury Outlook Summit 2026 New York Jan. 14-15. Join us!
  3. 5 steps for leaders to unleash their team’s strengths
  4. Why 42pc of luxury brands are stuck in pilot purgatory
  5. Is luxury losing its luster as US affluent consumers’ priorities shift?
  6. 3 leadership qualities I find indispensable for success
  7. Bank returns now compete with yields on prime residential assets: report
  8. Global ultra-wealthy population reaches record high of 556,850 individuals: report
  9. LVMH ramps up presence in media with Paris Match acquisition
  10. How can agentic AI reshape real estate’s operating model?


MORE IN Retail
Argentina: Reopening of a sleeping giant for luxury
July 12, 2026
Luxury brands build demand. Associates build loyalty
July 7, 2026
US to remain world’s largest luxury market by sales, China among fastest growing through 2030: report
July 1, 2026
Retail, CPG leaders not deploying AI broadly across demand-generating processes: report
July 1, 2026
Luxury retailers face $213 billion crisis over failing basic customer experience standards: report
June 18, 2026
Natural diamonds, with Gen Z stamp of approval, roar back to growth in US: report
June 12, 2026



RECENT INTELLIGENCE
Why luxury brands must pay attention to the branded residences opportunity: report
July 13, 2026
Argentina: Reopening of a sleeping giant for luxury
July 12, 2026
More connected, data-led and performance approach to influence business travel: trends
July 12, 2026

How AI is redefining retail real estate: report
July 9, 2026
Luxury housing market growth slows in key cities worldwide: report
July 8, 2026
Ending Coty deal, Kering signs 50-year beauty license with L’Oréal for flagship Gucci brand
July 8, 2026