- Luxury Marketer - https://www.luxurymarketer.com -

New challenge for brands: Cost of running AI at scale

AI agents are not just reducing costs in customer service — they are redefining what customer service work actually is. Image credit: Shutterstock AI agents are not just reducing costs in customer service — they are redefining what customer service work actually is. Image credit: Shutterstock

 

By Mark Boothe