Zadún, a Ritz-Carlton Reserve focuses heavily on wellness and wellbeing. Image credit: Marriott International
The global luxury business is at an inflection point where demand is strong at the high-end from an ever-growing wealthy class, and flat at the aspirational level. Throw in the ongoing geopolitical challenges and U.S. government tariffs and antipathy to tourists. Then add the tech frenemy in the mix, AI. What should luxury marketers and professionals do? Where should they turn?