Hermès is a role model for luxury brands in how it maintains its allure with attention to quality and craftsmanship, leading to continued loyalty from customers in good times and bad. Image credit: Hermès
Luxury Roundtable CEO Mickey ALAM KHAN on Wednesday, Dec. 5 discussed luxury's issues with fleeing younger generations, millennials and Gen Z in particular, and top customers questioning the exclusivity value proposition of luxury brands. What impact will this have on the future bottom lines of luxury brands and retailers as they evolve to the market's new tastes and behaviors?